About Ultimoo
Problem-solving is in our DNA.
Smarter than the rest...
Our journey began in 1997 under the name Alec Burlington—a strategic choice at the time to ensure we appeared at the very top of the business directories. From day one, our goal has been to take a smarter approach to the debt collection industry.
Following several key milestones, including obtaining the NVI Collection Quality Mark (Incassokeurmerk) in 2006, we rebranded to Ultimoo Incasso in 2008.
The market has evolved continuously since then, and we have grown alongside it, notably through the acquisition of entities such as Graydon Incasso and Vesting Finance. Despite this growth, our core mission has remained unchanged: reducing payment arrears in a socially responsible manner.
A country free from problematic debt
We believe in a society without problematic debts and bankruptcies. That is why we are dedicated every day to collecting debts in a socially responsible manner. This commitment is one of the reasons we were closely involved in the development of the Dutch Debt Collection Quality Act (Wki).
Socially responsible collection is achieved by finding the perfect balance between smart, data-driven technology and the indispensable value of personal contact. Because every debtor has their own story. This was also experienced by the Dutch Minister of Legal Protection, Mr. Weerwind, during a visit to our office.
An enthusiastic and energetic team
Behind our smart collection approach stands a team of over 100 enthusiastic and energetic professionals. Our people make the difference. They are dedicated to finding the best possible solutions and are continuously trained and challenged to approach debtors with the right tone and expertise.
Our Core Values
Ultimoo’s core values are woven into the very fabric of our organization.
Attention → We pay close attention to our clients, debtors, colleagues, and society. Respect and commitment are essential to our contribution toward a financially stable society.
Challenging → The drive for innovation and development is in our DNA. We are not afraid to experiment with the latest technologies and trends. This is how we stay ahead of the game.
Quality → A relentless focus on quality is an absolute prerequisite for high recovery rates. Through our internal training programs and the strict requirements of various regulatory frameworks, we continuously invest in refining our processes.
Goal-Oriented → We believe that a deal is a deal. Our services are focused on delivering results and high collection scores. While we respect the debtor's situation, we never lose sight of our clients' objectives.
